The Only Unified Conversational AI Agent Platform You need

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The Complete ConvoZen Suite

ConvoZen Agentic WorkForce

THE FRONTLINEConversational AI AgentAutonomous, multilingual AI agents that execute workflows across voice, WhatsApp, and email 24/7 — preserving context across sessions, powered by your knowledge
Multi-Session Context RetentionSub-second Voice LatencyNatural Interruption HandlingAdaptive Tonalities
Voice AI Agent|Chat AI Agent|WhatSApp AI Agent|Email AI Agent|Social Media AI Agent
THE GENIUS ASSISTANTSupervisor AI AgentA single source of truth for conversation quality — reviewing 100% of human and AI interactions to surface sentiment, compliance risk, and resolution gaps
Performance Management AIVoice of Customer ExtractionSales Objection AnalysisAutomated Quality Scoring
Supervisor AI Agent|Insights AI Agent
THE AI ANALYSTSCopilot AI AgentReal-time assistance for human teams that listens to live calls and instantly surfaces the right next-best-actions and knowledge to drive faster resolution
Real-time Agentic AssistHistorical Context InjectionLive Compliance GuardrailsInstant Objection HandlingZero Knowledge Gap
Pre Conversation|Live Conversation|Post Conversation

The only End to End Vertically
Integrated Conversational AI Stack

AI Value Chain
Deep Business Context
100% Visibility. Zero Blind spots
The Agent Native BPM
Put agents to use in complex business workflows
The Orchestrator
Agent framework built natively for conversational applications
LLMs
Acoustic Models
Models for truly Duplex Orchestration
Culturally adapted models for consumer use cases
UNIFIED USE CASES

Across channels, Across teams

Escalation Monitoring

Capture key talking points and gauge customer sentiments automatically. Understand customer interactions and drive intelligent strategies

Agent Performance 

Build stronger teams, deliver exceptional service, & drive measurable results

Voice Of Customer

Turn conversations into a structured database of customer needs. Automatically flag rising issues before they become PR disasters

Sales

Enhance Productivity, Deeper Customer Insights, and Optimal Sales Performance

Inbound

Automate high-volume inbound support, guide agents in real time, and learn from every conversation.

Sentiment Analysis 

Track emotional shifts throughout the conversation, when a customer went from "Frustrated" to "Satisfied"

INTEGRATIONSYour system. Our AI. Single Flow.

Our AI Agents snap into your existing channels and back-office systems, automating actions across your organisation while retaining team visibility.

ConvoZen
Impact Metrics

Built to deliver across industries

From growth to efficiency to standout customer experiences, our proven approach adapts seamlessly across sectors

CONVOZEN DIFFERENTIATIONServe Every Customer With Smarter AI Stack Built For Your Industry
Deploy Your Way
Deploy Your Way
SaaS, Private Cloud, or On-Prem — choose what fits your governance, data residency, and IT policies
Compliance-Ready
Compliance-Ready
Aligned with SOC 2, ISO, and GDPR, with role-based access, audit trails, data encryption, and retention controls.
Built for Regulated Industries
Built for Regulated Industries
Enterprise security and audit controls designed for FSI, Securities, Insurance, and Healthcare environments
Plugs Into Your Stack
Plugs Into Your Stack
Integrates with telephony, CRM, and core systems — so you can go live fast without ripping and replacing.
Get started with your personalized demoUnderstand how ConvoZen can help you achieve your goals