Insights Agent
Unlock the Truth Hidden in Your Customer Conversations.
We show you what your customers want. We provide the first Multilingual Insights Agent that turns unstructured data into strategy. Analyze Sentiment, automate Lead Scoring, and capture the Voice of Customer across every channel to drive revenue, not just support.
Trusted by customer-obsessed teams at
Our Vision
We save you from drowning in data
while starving for wisdom.
Language Barriers
Support teams struggle to analyze feedback in languages they don't speak.
Missed Revenue
High-intent leads are lost in the support queue because no one noticed the buying signal.
Silent Churn
You only realize customers are unhappy when they cancel.
AI analyzes sentiment and intent in 20+ languages instantly.
Automatically tag and route high-value prospects to sales based on conversation context.
Detect negative sentiment trends and 'at-risk' keywords before the customer leaves.
Core Features
Turn conversations into competitive advantage
Multilingual Sentiment Analysis
Empathy knows no language.
Break down global barriers. The Insights Agent doesn't just translate text; it decodes emotion. Whether a customer is speaking English, Hindi or Arabic, automatically detect Sentiment shifts as Positive, Neutral or Negative to understand how your customers feel, not just what they say.
Intelligent Lead Scoring
Turn support tickets into sales pipelines.
Stop letting revenue slip through the cracks. Our AI listens for buying signals—like budget mentions, competitor comparisons, or specific feature inquiries—and assigns a Lead Score to the interaction. Automatically flag hot leads to your Sales team the moment they appear.
Voice of Customer (VoC)
The roadmap your customers actually want.
Move beyond simple surveys. Perform deep VoC Analysis on 100% of interactions to uncover hidden trends. Identify product bugs, request new features, and spot market shifts early by aggregating millions of data points into actionable strategy.
Customer Insights
Talk to your data, literally.
Dig deeper than static dashboards. Create custom Collections of conversations using granular filters like "Q4 Churn Risk" or "Holiday Returns", and interrogate the data in plain English. Just ask, "What are the top 5 customer grievances?" and our AI Analyst instantly synthesizes the specific subset to give you clear, evidence-backed answers.
