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ConvoZen’s state-of-the-art models make work easier across industries
Banking & FinTech
Improve pitch conversations by learning from the best, manage customer expectations with ConvoZen
Travel & Hospitality
Handle huge volumes of customer queries & improve grievance resolution with ConvoZen
E-Commerce & Logistics
Deliver seamless customer support and improve grievance resolutions with ConvoZen
Optimising your call centre is easy
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ConvoZen works for every type of user
For Leaders
Make data-driven decisions to improve cx and optimise operations. Monitor KPIs and track progress towards goals
For Managers
Comprehensive reporting and analytics, Real-time performance feedback, Auto QA and agent monitoring
For Agents
Get contextual training assistance, retrospective analytics and performance tracking