The ConvoZen's Agentic Workforce
Three intelligent layers wrapped in one connected ecosystem.
Your team should not lose hours handling repetitive queries and manual follow-ups. A conversational AI platform helps you respond faster, support better, and operate more efficiently. From discovery to support, every interaction becomes smarter and more impactful with ConvoZen.
Powered by highly accurate speech and language models, we help enterprises design conversational operations as a unified agent stack.
Our Journey
has been on a trajectory of consistent growth, expanding its reach across numerous Indian cities.
From Idea to Reality
Lack of good quality transcription solution for contact centre conversationsFaced challenges in regional languages in Noisy telephonic callsRolled out for NoBroker Calls, successfully transcribed Hindi, English & combination;
Reduced transcription latency time and overall transcription cost.Ability to Identify Key Topics, Sentiments etc. rolled outScaled up transcription to 2000 hour/day scaleBuilt a massive in house labeled dataset for AI TrainingOur model expanded its capability to understand 5 more languagesBuild Call Scoring, Auditing, frauds, violation tracking and other featured for Business Process ManagementConceived the idea of offering these features as a SaaS product
ConvoZen Debut
Shared the product with friends & network companies receiving great feedbackOnboarded customers in EduTech, Finance, E-Commerce & HealthCare#1 Product of the Day on ProductHunt
100
%Fewer Manual Audits
0
%Increase In Sales Conversions
0
%Compliance Assurance
100
%Reduction in Agent Violations
Why keep this revolutionary
transformation to ourselves?
We're firm believers that every business deserves an advanced, efficient call centre and we're committed to making that a reality.
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