Average Handle Time (AHT) | Formula & Importance
What is AHT? Average Handle Time or AHT is a metric that summarizes the average duration required to resolve customer […]
Average Handle Time (AHT) | Formula & Importance Read More »
What is AHT? Average Handle Time or AHT is a metric that summarizes the average duration required to resolve customer […]
Average Handle Time (AHT) | Formula & Importance Read More »
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