Click and create multi-lingual, multi-modal AI agents — trained on millions of real conversations — that respond instantly, understand dialects, and deliver deep analytics across every student interaction. All in one seamless voice, chat, and WhatsApp workflow
Virtual Agent
Call Analytics
Recover drop-offs with automated follow-up calls triggered by user behaviour
Handle conversations in regional languages, dialects, and code-mixed speech — with low-latency responses that feel human
Resolve voice queries on phone, WhatsApp, or in-app — any time
Route complex calls with full context and conversation history
Automatically score every student interaction — voice or chat — for clarity, empathy, and SOP adherence
Identify behavior patterns, intent signals, and funnel blockers across the student lifecycle — and act in real time
Track support quality, resolution time, and call handling metrics — tied directly to student outcomes
Identify why students drop off or disengage or dissatisfied — and use those insights to improve training and workflows
Detect drop-offs, unanswered questions, decision blockers and trigger the right next step
Send timely reminders, fee breakdowns, or content based on where students are in the funnel
Auto-fill lead stages, call summaries, and student intent flags without any human input
Go live in days with workflows for students admissions, onboarding, fee collection, and more
“With a large team and constant lead flow, tracking conversations and identifying high-intent prospects was a major challenge. Convozen’s conversation summaries have given us much greater control and visibility, helping boost our lead-to-conversion rate by 6–7%. We also use it to audit calls, identify team strengths and gaps, and set up targeted training. It’s become an essential part of our daily workflows — our go-to tool.”
“We’ve gone from auditing a single-digit percentage of calls to monitoring virtually every interaction in real-time. The insights we now get from multiple languages and channels are unmatched, and ConvoZen has directly helped us improve conversions, compliance, and customer experience.”
"ConvoZen AI enables us to identify agents who need specific, customized training and tailor our training programs accordingly for maximum impact."
