CONVOZEN FOR AUTOMOBILE

Drive Sales and Support with a Dedicated Automotive AI Stack

Automate the entire lifecycle, from test-drive bookings to service due reminders, with specialized AI Agents that manage every touchpoint across voice, chat, and email without missing a beat, and enjoy AI powered insights as you go.

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Multi-agent system for
smarter
conversations and
higher conversions

Conversational Agent

Autonomously complete automotive workflows end-to-end

Following up leads, scheduling test drives, sharing model/pricing info, booking service appointments, and providing real-time vehicle or service updates—using your DMS, CRM, and inventory data.

Capabilities	Human Agent	ConvoZen AI Agent
Service Booking & Status Instant confirmation & updates
Inventory Discovery Scanning 10k+ VINs/Configs across lots
Proactive Maintenance Alerts Triggered by IoT/telemetry data
24/7 Roadside Assistance Zero wait time dispatch
Multilingual Sales Support Fluent in 50+ languages
Handling Recall/Launch Surges Managing high volume instantly
Complex Negotiation Building trust for high-ticket closing
Post-Purchase Onboarding Guiding owners through tech features

Our SolutionsFuture-Proofing Automotive Retail: High-Performance AI Agents for Dealerships

Eliminate lost leads and scheduling friction by automating the entire buyer journey—from instant inventory inquiries and test drive coordination to proactive service reminders.

Conversation Intelligence

Accelerate Sales, Service Retention, and Brand Loyalty Across Every Interaction

Understand exactly what drives test drive bookings and vehicle upgrades—and what causes lead drop-offs. Our intelligence engine analyzes every conversation to surface buying signals, service friction, and high-intent sales opportunities you can act on.

BEFORE CONVOZENProblems Faced:

Vague Intent Capture: Missing the "why" behind a showroom visit and failing to separate casual "tire kickers" from high-intent buyers ready to sign.

Generic Pitching: Pushing "on-the-lot" inventory aggressively instead of offering personalized vehicle recommendations based on the customer's commute, family size, or lifestyle.

Inconsistent Objections: Losing sales due to poor handling of common pushbacks regarding EV range anxiety, trade-in valuations, or financing interest rates.

Zero Feedback Loops: No structured way to alert manufacturing and service teams about recurring vehicle quality issues, parts shortages, or dissatisfaction with service timelines.

AFTER CONVOZENOur Solutions

Capture Buying Signals: Automatically extract key lifestyle needs (e.g., growing family, highway commute), budget constraints, and "Ready to Buy" scores from every interaction.

Automated Lead Tagging: Instantly categorize shoppers into Hot, Warm, or Cold leads based on their purchase timeline, financing readiness, and trade-in status.

Trend, Sentiment & Quality Analysis: Access real-time reports on frustration points—like specific model defects or service delays—to resolve root causes while monitoring Customer Service Index (CSI) risks.

Conversion Intelligence: Track "Agent Sales Scores" to measure how effectively agents pivot from general inquiries to booking appointments, handling price negotiations, and upselling accessories.

Realtime Agent Assist

Smart Agent Guidance for High-Value Sales & Service

urbocharge your dealership and support teams with real-time, context-aware AI guidance. Ensure every conversation tackles complex spec comparisons accurately, handles negotiation effectively, and drives the next best action—consistently and at scale.

USE CASES

AI Agents for the Entire Value Chain of Automobile Industry

Convert Every Lead

Sales, Lead Management & Test-Drive AutomationEngage 100% of incoming leads instantly across voice, chat, and email 24/7. Automate test-drive scheduling, confirmations, and rescheduling to boost appointment show rates. Handle complex queries regarding model variants, on-road pricing, and live inventory availability. Wake up dormant or cold leads automatically with personalized offers to fill the top of your funnel.

Always-Informed Customers

Service, Maintenance & Ownership SupportAutomate service appointment bookings and send proactive reminders to drastically reduce no-shows. Automatically notify customers about repair status, estimated completion times, and cost approvals—cutting down inbound status calls. Resolve queries regarding warranty coverage, spare parts availability, and maintenance schedules without tying up advisors. Assess roadside Assistance requests with precise location capturing and instant routing to emergency support teams.

Frictionless Auto Financing

Finance, Insurance & Admin AutomationGuide customers through loan eligibility, interest rates, and down-payment options 24/7. Assist customers with claims and simplify the insurance renewal journey. Automate Identity & Verification checks before sharing sensitive financial proposals. Generate and dispatch quotes, brochures, and application forms instantly across WhatsApp or Email.

How ConvoZen AI agents drive ROI for your business

00%

of customer conversations captured and analyzed

00%

faster response to vehicle inquiries

00%

increase in lead-to-test-drive conversion

99%

reduction in post-test-drive drop-offs

00%

faster sales advisor onboarding with AI-guided workflows

000×

growth in qualified showroom visits and bookings

CONVOZEN DIFFERENTIATIONServe Every Customer With Smarter AI
Stack Built For Automobile

Pre-Trained On Industry Data

AI Agents integrate instantly for immediate deployment

True Omnichannel Presence

Unified experience across voice, chat, and email channels

Global Linguistic Intelligence

Understands all languages, dialects, and accents fluently

Human-Grade Communication

Natural speech; interrupted seamlessly, just like humans

Deep Business Context

Remembers history, understands complex journeys

Performance & Reliability at Scale

Instant, accurate responses at high volume, low cost

CONVOZEN PRODUCT SUITEGet It Right, At Every Touchpoint

The most capable conversational agent platform for businesses delivering
human-like interactions across every customer touchpoint.

Conversational Agent

Carry conversations across voice, chat, social media and email—while the agent follows the right steps, updates your systems, and completes end-to-end workflows

WhatsApp & Email