COMPLETED EVENT
Feb 24, 2026|The Ritz Carlton

Meet the new paradigm of conversational AI at

Where Conversational AI Meets Agentic Intelligence

WHAT TO EXPECT
Connect With Experts From Every Industry

Meet and exchange ideas with some of the pioneering minds of AI integration across technology and research. Connect with the brightest in the industry and hear their stories of success.

Visionary Insights

Hear directly from ConvoZen’s leadership on how Enterprise omnichannel AI is redefining customer experience, operations, and revenue workflows across industries.

AI In Action

See how enterprises are moving beyond bots to deploy autonomous digital agents that handle real customer journeys end-to-end.

Deep Dives

Explore ConvoZen’s Voice AI, Chat AI, Performance Analytics, and Agentic Workflows through real-world use cases, from high-volume automation to complex decision-making scenarios.

Networking

Connect with CX leaders, AI Adopters, and Enterprise decision-makers who are actively deploying AI-first benchmark strategies, within omnichannel conversational ecosystems.

EVENT SCHEDULE

An Enlightening Line-Up Of Insights And Innovation

Live Demos
Product Expos
Panel Discussions
Impact Analysis
Feb 24, 2026The Ritz Carlton
9:30 am
Meet & Greet

Registration & Refreshments

Arrive, grab a coffee, pick up your badge, and get comfortable.
10 am
Welcome Note

Opening Keynote: The ConvoZen AI Summit 2026 Vision

Akhil sets the tone for the summit—key themes, what’s changing in the AI landscape, and how leaders can build responsibly, scale confidently, and create measurable impact with conversational AI.
Akhil Gupta
Akhil Gupta
Founder, NoBroker & ConvoZen
10:10 am
Opening Keynote

Conversational Revolution: Reimagining the Enterprise in the Age of AI

Sandeep Alur, CTO Microsoft Innovation Hub presents a big-picture view of where AI is headed and what it means for businesses right now.
Sandeep Alur
Sandeep Alur
CTO, Microsoft Innovation Hub
10:30 am
Product Walkthrough

ConvoZen: The Unified Conversational AI Agent Platform

Join Akhil Gupta, Founder ConvoZen and Zaher Abdul Azeez, Sr. Director Data Sciences as they unveil ConvoZen—a unified, end-to-end agentic conversational AI platform, proven in large-scale enterprise production.
Zaher Abdul Azeez
Zaher Abdul Azeez
Sr. Director, Data Sciences, ConvoZen
11:15 am
Fireside Chat

Voice As the New User Interface: Bridging the Digital Divide in Bharat

Pramod Varma and Saurabh Garg discuss how voice-first interfaces can bridge Bharat’s digital divide by making digital services simpler, more accessible, and more inclusive.
Pramod Varma
Pramod Varma
Co-Founder & Chief Architect, Networks for Humanity
Saurabh Garg
Saurabh Garg
Founder & CBO, NoBroker
11:45 am
Panel Discussion I

Efficiency at Scale: Modernizing Traditional Enterprise CX with Conversational AI

Experts from some of the country’s biggest consumer and financial brands decode the playbook for scaling Conversational AI to drive next-gen enterprise CX.
Vartika Bansal
Vartika Bansal
AI Operations Partner, Elevation Capital
Bhuvan Dheer
Bhuvan Dheer
Chief Marketing Officer, Maruti Suzuki India Limited
Umesh Shetty
Umesh Shetty
SVP Annuity, Loan & Segments, HDFC Life
Virender Bisht
Virender Bisht
Cofounder & CTO, NIYO Solutions Inc
12:15 pm
Panel Discussion II

The Growth Multiplier: Leveraging Omnichannel AI to Scale Customer Success in Digital-Native Firms

Founders and CX leaders from new-age fintech, edtech, D2C, and insurance unpack how omnichannel AI drives retention, expansion, and scalable customer success.
Nilesh Kambli
Nilesh Kambli
SVP - Customer Experience, Scaling Customer Support Without Scaling Teams: The Pilgrim Story
Arpit Mittal
Arpit Mittal
Founder & CEO, SpeakX
Ajay Lulla
Ajay Lulla
Senior VP, Customer Experience, The Souled Store
Giridhar Amerla
Giridhar Amerla
Head of AI & Innovation, Jana Small Finance Bank
Poornima Gulati
Poornima Gulati
Associate Director, Public Relations, NoBroker
12:50 pm
Fireside Chat II

One Journey, Many Touchpoints: Navigating the Shift to AI-First Omnichannel Conversations

Amit Thakkar, VP Product, Tata Tele Business Services and Arzaan Singpurwalla, Lead Partnerships, Meta unpack the shift to AI-first omnichannel conversations, aligning every touchpoint into one seamless customer journey.
Amit Thakkar
Amit Thakkar
VP Product, Tata Tele Business Services
Arzan Singpurwalla
Arzan Singpurwalla
Partnerships Lead, WhatsApp for Business, Meta
1:15 pm
Valedictory Keynote

India’s AI Leapfrog: Building the Global Blueprint for Multilingual Conversational Enterprises

Ankit Bose Head, Nasscom AI presents a worldwide playbook for scaling many-language, voice-and-chat experiences across modern companies.
Ankit Bose
Ankit Bose
Head, Nasscom AI
1:30 pm
Thank You Note & Closing

Until Next Time

A heartfelt closing note appreciating attendees for showing up and making the summit truly meaningful.

Meet us in-person at ConvoZen AI Summit, 2026

Feb 24, 2026 The Ritz Carlton

Drop your details here to get an invite to the event. Submit your RSVP below. See you there!