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AI-first revolution for customer conversationseverywhere.

convozen
convozen
Customer InsightsCustomer Insights
Contact CenterContact Center
Voice botVoice bot
Developer's kitDeveloper's kit

FREE DEMO

Leave no conversation unnoticed

See the AI in action

CUSTOMER 360°

Get Actionable Insights from what your Customers Say

Turn calls, chats, and meetings into insights, with AI. Create a single source of truth for your customer knowledge.

AI-powered conversation intelligence unlocks powerful insights in minutes.

FeedBack Analysis

Discover why your customers aren't purchasing your products or services by analyzing every conversation throughout their journey, with AI driven insights

AI Ticket Routing

Transform your App Reviews, Support Tickets & Social Comments into Quantitative Customer Insights

Prospect Scoring

Identify your top prospects using AI based customer intent analytics specific to your business.

Sales Rejection Insights

Discover why your customers aren't purchasing your products or services by analyzing every conversation throughout their journey.

contact centre

AI based Contact Centre Automations

Contact Centre Automations

Enhance business output across Customer-Facing Teams: Sales, Support, and Servicing

Automated Quality Assurance

Automate quality assurance & compliance monitoring in every customer interaction. Automate your Audit processes and scale it up to 100% of your conversation. Try it now

Agent & Call Scoring

Evaluate every conversation against your specific business objectives, ensuring no interaction goes untracked with AI-based scoring.

Violation Tracking

Never miss a violation by your Agent. Monitor & Flag violations by analysing 100% of your customer calls. Setup instant alerts across customer channels.

See how it works

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Audit Copilot

Integrate your existing Manual Audit workflows on to ConvoZen to see auto completed audit forms, track subjective parameters and Integrate your existing audit reportsTry it now

Agent Assist

Empower your agents to deliver quality pitches by providing summaries of previous conversations, insights into customer mood, and their preferred languages

AI Coaching

Reduce human dependency with automated peer-to-peer coaching. Utilize targeted, personalized training to enhance call handling quality and minimize escalations

Automated Quality Assurance

Automate quality assurance & compliance monitoring in every customer interaction. Automate your Audit processes and scale it up to 100% of your conversation. Try it now

Agent & Call Scoring

Evaluate every conversation against your specific business objectives, ensuring no interaction goes untracked with AI-based scoring.Try it now

Violation Tracking

Never miss a violation by your Agent. Monitor & Flag violations by analysing 100% of your customer calls. Setup instant alerts across customer channels.Try it now

Agent Assist

AI Coaching

Audit Copilot

DEVELOPER'S KIT

Get actionable insights from live calls

Integrate effortlessly with just a few lines of code today.

Multilingual Transcription

ConvoZen's cutting-edge multilingual AI engine transcribes and summarizes calls seamlessly across 8+ languages and dialects.

Meeting Assist

Provide your agents with a real-time assistant during live calls, offering instant pitches to address customer needs and queries effectively.

Voice Bot

Build human-like virtual assistants that interact naturally with customers, providing seamless support 24/7. Enhance customer experience by automating tasks and resolving queries around the clock.

Connect ConvoZen

Integrate our features anywhere you work

The magic of ConvoZen

Let your conversation do the talking

1
2
%
Sales
Increased
9
0
%
Manual Audit
Reduced
9
9
%
Compliance
Assured
8
0
%
Agent Violation
Reduced

For everyone on your team

Our platform transforms end-to-end customer service functions

Sales

Sales

Boost sales revenue with an automated contact center sales solution that enhances agent performance while delivering an exceptional customer experience.

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Support

Support

Empower your customer service agents to handle queries, navigate complex scenarios, and conduct high-quality conversations, boosting customer satisfaction and retention.

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Compliance

Compliance

Minimize risk and ensure compliance with reminders and alerts during interactions, backed by a fully auditable trail of precise and secure customer conversations.

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Retention

Retention

Prevent losing customers to competitors. Boost customer loyalty by investing in quality retention conversations, promptly identifying and resolving customer queries.

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Solutions for your Industry

Our platform transforms end-to-end customer service functions

Our Clients love us
See how our clients transformed their customer conversations.
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Implementing ConvoZen has revolutionized our operations by enabling us to audit 100% of calls.

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Head of Customer Experience

LendingKart

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Understand how ConvoZen can help you achieve your goals

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