CallZen is Now ConvoZen

We’re excited to announce a brand evolution that reflects the true breadth and depth of our conversational intelligence (CI) platform: CallZen.AI is now ConvoZen.AI!

This change goes beyond a new name; while we rocked at unlocking insights from calls, our name didn’t quite capture the whole story.

That’s why we’re thrilled to introduce ConvoZen.AI!

With ConvoZen.AI, you can now understand customer interactions across ALL channels

Why the change?

Because conversations go beyond calls. Think chats, video meetings, emails and of course, calls!

By embracing ”convo” in our name, we underscore our commitment to being your conversation intelligence companion, regardless of the channel.

What does this mean for you?

The essence of ConvoZen.AI remains the same: providing actionable insights to boost customer success and agent productivity. However, you can now expect:

  • More conversations, more intel: Analyse a wider range of interactions with new features and integrations
  • Deeper insights, sharper focus: Our AI gets smarter every day, providing richer and more actionable insights
  • Effortless experience, seamless flow: Manage all your conversation data with a unified platform that’s simple and intuitive

Let’s make every conversation count!

Feel free to reach out to our support team for any queries at ConvoZen Support