ConvoZen , the conversational intelligence platform developed by NoBroker, has launched a no-code solution that enables businesses to deploy advanced agentic bots on WhatsApp in under 10 minutes. Built using Meta’s chat and voice APIs, the platform supports voicebots, chatbots, or hybrid interactions, allowing companies to deliver multilingual, context-aware customer service across WhatsApp calling and messaging from a single AI engine.
The agentic bots are designed to go beyond scripted responses, understanding intent, making decisions, and resolving customer queries with human-like fluency. Early adoption has shown strong results: one customer reported a 44% increase in app engagement, while NoBroker itself now manages over 5,000 WhatsApp voice interactions daily without increasing support staff, alongside improved customer satisfaction and smoother multilingual support.
By consolidating fragmented telephony and chat systems, ConvoZen aims to improve consistency and efficiency in customer interactions. Meta has highlighted the integration as a high-impact use case, showcasing it at its Conversations Summit in Miami.
The platform is already being used across industries including real estate, healthcare, banking, insurance, and retail, reflecting a broader shift toward AI-led, always-on customer service.
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https://www.entrepreneur.com/en-in/news-and-trends/convozenai-unveils-no-code-platform-for-agentic-bots-on/495234