ConvoZen , has introduced a no-code platform that enables businesses to build and deploy agentic bots on WhatsApp in as little as 10 minutes. Designed for ease of use, the platform allows organizations to create advanced AI agents without writing any code, making sophisticated automation more accessible to enterprise teams.
These agentic bots go beyond basic query handling. They are capable of managing complex customer journeys, retaining conversational context, making decisions, and continuously improving interactions over time. A key differentiator is their multilingual capability, allowing bots to seamlessly switch between languages within the same conversation, closely mimicking natural human communication.
The platform unifies voicebots and chatbots into a single, multilingual WhatsApp experience, built on Meta’s voice and chat APIs. This enables brands to deploy AI agents that can interact via voice, text, or a combination of both, ensuring consistency across customer touchpoints.
According to Akhil Gupta, founder of ConvoZen and co-founder of NoBroker, the shift to agentic AI represents a move from reactive customer support to proactive, anticipatory engagement. By automating repetitive interactions, the platform allows human agents to focus on more complex, high-value conversations, improving overall efficiency and customer experience at scale.
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