Did you know that 86% of buyers are willing to pay more for a great customer experience? That’s where customer […]
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Did you know that companies with strong omnichannel outreach strategies retain 89% of their customers, compared to just 33% for
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Did you know 91% of call centers plan to increase their tech investment to boost efficiency and customer experience? In today’s
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Did you know that 61% of B2B marketers say generating high-quality leads is their biggest challenge? That’s where a powerful
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A strong sales cycle can be the difference between closing deals and losing them. In fact, the average B2B sales
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According to a study by InsideSales, sales cadences that include an immediate response (within 24 hours) after a prospect engages
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Did you know that increasing customer retention rates by just 5% can boost profits by 25% to 95%? This insight
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Over 306 billion emails are sent every single day, yet a single poorly written support email can cost you a
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Let’s face it—offering discounts to close deals might feel like a win, but it often signals something deeper: misaligned pricing.
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Did you know 63% of real estate agents work over 40 hours a week, often juggling admin tasks that kill
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By 2030, the global AI market is projected to reach $1.8 trillion, largely driven by advancements in language models and
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Over 60% of customers still prefer phone support over other channels when solving urgent issues (Zendesk, 2024). But staffing call
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