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We often think about how to connect with our customer, the simple answer is, understanding their needs is more than

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AI metrics for voice measures the effectiveness of your voice assistants and other AI agents. It is not just a

Developing an AI voice bot that actually understands and responds effortlessly to your customers isn’t just about sophisticated technology—it’s about

Think about it, when calling a customer support team was only about long holds, repetitive music, and endless transfers? Today,

Customer support has significantly progressed from the era of operators manually routing calls. However, today customers seek prompt, personalized service

AI is everywhere these days. It’s now a part of how businesses operate, from complex company systems to interactions with

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If you’re confused by the current AI jargon, you’re not alone. Many SaaS founders, product leaders, and marketers are also