Customer queries do not arise within working hours always. They may have questions at midnight, while browsing, while waiting for […]
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Think of that one customer who keeps visiting the same café every morning. They don’t come back just for the
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Did you ever think about how companies find the right partners for their crucial projects? The partners that truly fit
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Every online order tells a story, and sometimes that story loops back to where it started.For eCommerce brands, returns are
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Have you ever thought about simply talking to your devices like they were your best friend and actually getting things
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In healthcare, every single minute counts as a game changer. Just think, what if every decision made in that moment
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Empty slots in a clinic appointment calendar may appear like a no big deal, however in reality they are silent
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Have you ever answered the phone only to hear a salesperson on the other end or received a call reminding
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In the digital age, customer expectations are evolving rapidly. Businesses are increasingly pressured to provide timely, personalised, and efficient support.
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Artificial Intelligence (AI) chatbots are transforming the business-customer interaction. Chatbots with large language model (LLM) technology, like OpenAI GPT-4, can
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