The modern voice recognition systems run on powerful machine learning and natural language processing (NLP) engines and can recognize various […]

Once thought to be slow and full of paper, the insurance business is now going through a huge change, thanks

AI agents operate in the background as entities that perceive, reason, and act upon their environment. The issue of knowing

AI and education have flocked together in schools, universities, and e-learning platforms. It is much more than chatbots or writing

Customer experience or CX is no longer an extraneous measure; it sets you apart from competitors. Generative AI (Gen AI)

Running a small or medium-sized business (SMB) requires you to constantly perform and plan various things simultaneously, and ensure your

Companies today are rushing to deploy AI agents for security into their workflows committing the same old mistake, treating them

The rise of Generative AI (Gen AI) is changing how companies talk to their customers. Using Gen AI voice assistants

 The current challenging environment experienced in most call centers involves increased labor costs, escalation of calls, and customers who require