According to a study by InsideSales, sales cadences that include an immediate response (within 24 hours) after a prospect engages […]
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Did you know that increasing customer retention rates by just 5% can boost profits by 25% to 95%? This insight
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Over 306 billion emails are sent every single day, yet a single poorly written support email can cost you a
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Let’s face it—offering discounts to close deals might feel like a win, but it often signals something deeper: misaligned pricing.
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Did you know 63% of real estate agents work over 40 hours a week, often juggling admin tasks that kill
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By 2030, the global AI market is projected to reach $1.8 trillion, largely driven by advancements in language models and
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Over 60% of customers still prefer phone support over other channels when solving urgent issues (Zendesk, 2024). But staffing call
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If you manage a contact center, you’ve probably noticed that not everyone is available all the time—even when they’re scheduled
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Quality over quantity—a timeless rule that holds true even in sales. In fact, sales teams today face the same issue.
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AI is transforming how businesses handle payment collection, making the process faster, smarter, and more efficient. Traditional collection methods often
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Ever wondered how businesses slide into your calls instead of your DMs? That’s outbound calling in action! Whether it’s a
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Customer engagement has become a key focus for companies looking to build lasting relationships with their customers. In fact, 80%
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