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BFSI Compliance Automation

Achieve 100% Regulatory Compliance
Without Listening to Every Call

Stop wasting audit hours on silence and rewinds. Our split-screen auditor workspace syncs call transcripts with custom compliance formscutting audit time by up to 50%.

50%

Faster Audits

More Coverage

100%

Compliance

Split-screen auditor workbench showing compliance form and call transcript

98.7%

Compliance Score

1,247

Audits Completed

THE AUDIO TRAP VS. THE VISUAL AUDIT

Listening is the Real Compliance Bottleneck

Manual audits are mandatory in BFSI but audio-based reviews slow everything down. See how transcript-driven audits transform your compliance operations.

Capabilities
Manual Audit
ConvoZen

Audit Time Per Call

(Time efficiency)

Cross mark~15 minutes

Auditor Workflow

(Interface simplicity)

Cross markMultiple tabs

Quality Consistency

(Standardization)

Cross markVariable results

Audit Coverage

(Compliance reach)

Cross markLimited sampling
Convozen Manual Audit
Check mark~5 minutes
Check markSingle interface
Check markStandardized
Check mark2× coverage

CORE CAPABILITY

Your Compliance Checklist Brought to Life

Create audit forms that exactly match your internal and regulatory checklists. Auditors review transcripts and fill forms side-by-side, tagging risks and violations instantly.

  • Dropdowns, radio buttons, long text fields
  • Mandatory fields & risk scoring
  • Fully customizable to your compliance framework
Custom audit form builder with drag-and-drop field types

WORKFLOW AUTOMATION

The Right Call. The Right Auditor. Automatically.

Define sampling and assignment rules based on risk level, agent performance, or call type. Mandatory audits are auto-queued, tracked, and escalated.

  • Auto-queue high-risk interactions
  • Eliminate manual bottlenecks
  • 100% coverage of critical calls
Kanban-style workflow board with auto-assignment cards

GLOBAL INTELLIGENCE

Consistent Audits Across Every Region

Calls in English, Hindi, or regional languages are transcribed into a standardized format. Your QA team audits everything with the same clarity.

  • Built-in translation for any language
  • Review calls in your preferred language
  • No accuracy trade-offs
Side-by-side original and translated transcript interface

ANALYTICS & REPORTING

Compliance Insights Regulators Trust

Track audit coverage, agent scores, and critical violations in real time. Generate regulator-ready reports instantly.

  • Tamper-proof audit logs
  • Exportable evidence packages
  • Full call-to-compliance transparency
Executive compliance dashboard with metric cards and graphs

ENTERPRISE SECURITY

Bank-Grade Security. Your Infrastructure.

Deploy on-premises or in your private cloud. Zero data leaves your network. Full encryption, role-based access, and comprehensive audit logging.

  • SOC 2 Type II & ISO 27001 certified
  • Encryption at rest and in transit
  • Role-based access controls
Architecture diagram showing deployment options and security certifications