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Prem Anand

Author name: Prem Anand

Call centers handle thousands of conversations every day, making AI audio transcription essential for efficiency and quality management.

AI Audio Transcription Made Simple with ConvoZenAI

Prem Anand / January 30, 2025 / Leave a Comment / AI

Ever spent hours painstakingly transcribing audio, only to wish for a faster solution? On average, manual transcription takes about 4 […]

AI Audio Transcription Made Simple with ConvoZenAI Read More »

Angry customers also help you train your team to handle real-world scenarios, refining your complaint-handling processes.

Customer Support

Handling Angry Customers 13 Proven Tips and Templates for Success

Prem Anand / January 30, 2025 / Leave a Comment / Customer Support

Ever had an angry customer blow up at you? You are not alone—96% of people ditch a brand after a

Handling Angry Customers 13 Proven Tips and Templates for Success Read More »

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