Features
AI-Insights & Key Moment Identification
Track critical talking points and sentiments automatically in ALL your calls
Conversation Sentiment Analysis
Decode emotions in the conversation of customers & agents
Auto-Compliance Audit
Ensure 100% compliance adherence with automated QA and Call Scoring
Agent Performance Management
Understand nuances in conversations to track & coach agents
Custom Reports & Analytics
Create interactive dashboards and reports to visualize trends with ease
Integrations
Integrate with enterprise CRM, emails, and more to get instant alerts
Best in class multilingual transcription
Product
AI Voicebot
Fast, responsive, human-like AI Voicebots
Performance Management AI
Turn employee data into growth opportunities
Customer Insights
Navigate through customer narratives
Industry Solutions
Solutions
Sales
Close more deals
Monitoring and Coaching
Fuel agent success
Customer Experience
Improve customer satisfaction
Compliance
Uphold business integrity
Industries
Blog
