Explore, Learn & Connect with 100+ AI & CX Leaders at the
Discover how AI Agents are transforming operations, improving efficiency, and elevating customer experiences.
Feb 24, 2026 | The Ritz Carlton, Bangalore
What to expect
Visionary Insights
Hear directly from ConvoZen’s leadership on how Enterprise omnichannel AI is redefining customer experience, operations, and revenue workflows across industries.
AI in Action
See how enterprises are moving beyond bots to deploy autonomous digital agents that handle real customer journeys end-to-end.
Deep Dives
Explore ConvoZen’s Voice AI, Chat AI, Performance Analytics, and Agentic Workflows through real-world use cases, from high-volume automation to complex decision-making scenarios.
Networking
Connect with CX leaders, AI Adopters, and Enterprise decision-makers who are actively deploying AI-first benchmark strategies, within omnichannel conversational ecosystems.
Agenda
9:30 amMeet & Greet
Registration & Refreshments
Registration & Refreshments
Arrive, grab a coffee, pick up your badge, and get comfortable.
10 amOpening Keynote
Conversational Revolution: Reimagining the Enterprise in the Age of AI
Conversational Revolution: Reimagining the Enterprise in the Age of AI
Sandeep Alur, CTO Microsoft Innovation Hub presents a big-picture view of where AI is headed and what it means for businesses right now.
10:20 amProduct Walkthrough
ConvoZen: The Unified Conversational AI Agent Platform
ConvoZen: The Unified Conversational AI Agent Platform
Join Akhil Gupta, Founder ConvoZen and Zaher Abdul Azeez, Sr. Director Data Sciences as they unveil ConvoZen—a unified, end-to-end agentic conversational AI platform, proven in large-scale enterprise production.
11 amFireside Chat
Voice As the New User Interface: Bridging the Digital Divide in Bharat
Voice As the New User Interface: Bridging the Digital Divide in Bharat
Pramod Varma, Co-Founder & Chief Architect, Networks for Humanity and Saurabh Garg, Founder & CBO, NoBroker.com discuss how voice-first interfaces can bridge Bharat’s digital divide by making digital services simpler, more accessible, and more inclusive.
11:50 amPanel Discussion I
Efficiency at Scale: Modernizing Traditional Enterprise CX with Conversational AI
Efficiency at Scale: Modernizing Traditional Enterprise CX with Conversational AI
Experts from some of the country’s biggest consumer and financial brands decode the playbook for scaling Conversational AI to drive next-gen enterprise CX.
12:20 pmPanel Discussion II
The Growth Multiplier: Leveraging Omnichannel AI to Scale Customer Success in Digital-Native Firms
The Growth Multiplier: Leveraging Omnichannel AI to Scale Customer Success in Digital-Native Firms
Founders and CX leaders from new-age fintech, edtech, D2C, and insurance unpack how omnichannel AI drives retention, expansion, and scalable customer success.
12:50 pmFireside Chat II
One Journey, Many Touchpoints: Navigating the Shift to AI-First Omnichannel Conversations
One Journey, Many Touchpoints: Navigating the Shift to AI-First Omnichannel Conversations
Amit Thakkar, VP Product, Tata Tele Business Services and Arzaan Singpurwalla, Lead Partnerships, Meta unpack the shift to AI-first omnichannel conversations, aligning every touchpoint into one seamless customer journey.
1:10 pmValedictory Keynote
India’s AI Leapfrog: Building the Global Blueprint for Multilingual Conversational Enterprises
India’s AI Leapfrog: Building the Global Blueprint for Multilingual Conversational Enterprises
Ankit Bose Head, Nasscom AI presents a worldwide playbook for scaling many-language, voice-and-chat experiences across modern companies.