Explore, Learn & Connect with 100+ AI & CX Leaders at the
Discover how AI Agents are transforming operations, improving efficiency, and elevating customer experiences.
What to expect
Hear ConvoZen leadership’s perspective on AI and the future of customer service.
Learn how organizations are adopting AI-first strategies to improve team performance and customer satisfaction.
Explore ConvoZen AI products in real-world scenarios, from automating routine queries to solving complex challenges.
Connect with peers, AI experts, and CX leaders to benchmark strategies and discover collaboration opportunities.
Agenda
Leading in the AI Era
Leading in the AI Era
Kick off the day with insights on how AI is reshaping CX, Operations, and Revenue workflows. Learn where AI can deliver immediate impact, and how senior leaders balance automation with human insight.
Scaling Personalized CX Across Thousands of Interactions
Scaling Personalized CX Across Thousands of Interactions
A conversation with enterprise leaders on maintaining a human touch at scale while using AI to streamline operations and boost customer satisfaction.
Voice & Chat AI in Action
Voice & Chat AI in Action
Hear from enterprise leaders how AI-powered voice and chat agents improved resolution times, enhanced agent performance, and delivered measurable ROI in complex, high-volume environments.