{"id":6885,"date":"2026-07-08T13:37:00","date_gmt":"2026-07-08T08:07:00","guid":{"rendered":"https:\/\/convozen.ai\/blog\/?post_type=newsroom&#038;p=6885"},"modified":"2026-07-09T11:44:54","modified_gmt":"2026-07-09T06:14:54","slug":"from-indias-contact-centers-to-the-middle-east-convozens-next-chapter","status":"publish","type":"newsroom","link":"https:\/\/convozen.ai\/newsroom\/press-coverage\/from-indias-contact-centers-to-the-middle-east-convozens-next-chapter","title":{"rendered":"From India&#8217;s Contact Centers to the Middle East: ConvoZen&#8217;s Next Chapter"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Building for India taught us one thing clearly: the harder the linguistic problem, the bigger the gap nobody else is solving for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#8217;s what brought us to Arabic.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ConvoZen has launched Alif and Rawi, our Arabic speech models, now being deployed with enterprise and government partners across the Middle East. Alif handles bilingual Arabic-English speech-to-text. Rawi handles Arabic text-to-speech. Both built natively, not retrofitted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The government angle is new territory for us and a meaningful one. Enterprise contact centers are one thing. Government-facing voice infrastructure, where accuracy, dialect handling, and naturalness aren&#8217;t nice-to-haves, is a different bar entirely. It&#8217;s one we&#8217;ve built toward.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ConvoZen now goes beyond Indian borders. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read the full story on <a href=\"https:\/\/www.techinasia.com\/news\/indian-ai-platform-convozen-expands-into-middle-east\">Tech in Asia<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Building for India taught us one thing clearly: the harder the linguistic problem, the bigger the gap nobody else is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6886,"template":"","meta":{"_acf_changed":true,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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